Services & Amenities

Our dedicated and renowned concierge service and enquiries

Do approach any of our concierge team who are formally dressed in their dark green attire for the latest in Mall promotions and services along with directions to the store of your choice. The Concierge desk is conveniently located on the Ground Floor at our Riverview entrance. Security officers whom also regularly patrol all floors are always ready to warmly assist you.

We want you to feel relaxed and safe in an environment that’s designed in bringing you the best in hospitality and shopping. Find what you need with just one phone call or a click of a button. With a wide choice of over 200 stores, we can help you narrow down where you wish to shop or to simply enjoy a meal.

You may also call upon our services for

Baby Strollers

For parents who want their children to remain close at hand.

Gift-wrapping Services

Complimentary from The Gardens Mall.

Mall Tour

Prior reservation is required for this service, please approach our concierge desk for more information.

The Gardens Club (TGC) Members

  • TGC membership profile updating.
  • TGC keying in on member’s spending.
  • Information update on TGC member spending.
  • TGC car park ticket/valet docket validations.

Wheelchairs

For the convenience of the elderly or disabled.

Tote Recycle Bag

You can rent tote recycle bag for a refundable deposit of RM20.

Shopping Bag Assistance

Purchases made at The Gardens Mall specialty outlets can enjoy this added value service, by helping you to transport your purchased goods to your vehicle.

Power Scooters

Battery Operated Scooters to assist shoppers in carrying their items.

Lost & Found

You may report any lost items at the concierge desk.

Shopping Bag Storing Facility

Shoppers who made purchases at The Gardens Mall outlets can enjoy this added value service at the concierge desk.

If you’re in The Gardens Mall, do visit our concierge desk for

Concierge Desk

+603 – 2297 0288 (10:00am – 10:00pm daily)

General Enquiries

+603 – 2287 1181 (9:00am – 5:00pm Mon-Fri; 9:00am to 12:00pm Sat)

General Fax

+603 – 2287 1189

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