About Us


Located at the heart of Mid Valley City is The Gardens Mall; a premium 6-level shopping haven for more than 200 outlets where top international fashion brands reside. Be spoilt for choice with the wide array of international cuisines, or take a look at the latest in technology and home furnishings with several retail outlets waiting to make your gadget or furniture dreams come true.


The Gardens Mall is also home to Robinsons from Singapore and Isetan of Japan, as well as Malaysia’s most premier cinema, GSC Signature. You can also head to The Gardens Theatre for more entertainment. For those in need of pampering, head to Cocoon on the 4th Floor, a dedicated area complete with spas, wellness clinics and a fitness centre.


With the addition of The Gardens Mall, Mid Valley City is truly a premier shopping destination.

Vehicle Parking Rates
Mondays to Fridays
First 3 hours or part thereof RM2
Every subsequent hour or part thereof RM1
Saturdays, Sundays and Public Holidays
First 3 hours or part thereof RM3
Every subsequent hour or part thereof RM1
(No Maximum charge)
Lost Ticket RM50
Premier Parking Rates
Mondays to Fridays & Saturdays, Sundays and Public Holidays
First 1 hour or part thereof RM4
Every subsequent hour or part thereof RM2
(No Maximum charge)
Lost Ticket RM50
Valet Services Rates
Weekdays, Weekends and Public Holidays
First 4 hours or part thereof RM20
Every subsequent hour or part thereof RM2
(No Maximum charge)
Our dedicated and renowned concierge services and enquiries

Do approach any of our concierge team whom are formally dressed in their dark green attire for the latest in Mall promotions and services along with directions to the store of your choice. The concierge desk is conveniently located on the Ground Floor at our Boulevard entrance. Security officers whom also regularly patrol all floors are always ready to warmly assist you.

We want you to feel relaxed and safe in an environment that’s designed in bringing you the best in hospitality and shopping. Find what you need with just one phone call or a click of a button. With a wide choice of over 200 stores, we can help you narrow down where you wish to shop or to simply enjoy a meal.

You may also call upon our services for

Baby Strollers

For parents who want their children to remain close at hand.


For the convenience of the elderly or disabled.

Power Scooters

Battery Operated Scooters to assist shoppers in carrying their items.

Gift-wrapping Services

Complimentary from The Gardens Mall.

Lost & Found

You may report any lost items at the concierge desk.

Shopping Bag Storing Facility

Shoppers who made purchases at The Gardens Mall outlets can enjoy this added value service at the concierge desk.

Tote Recycle Bag

You can rent tote recycle bag for a refundable deposit of RM20.

Shopping Bag Assistance

Purchases made at The Gardens Mall specialty outlets can enjoy this added value service, by helping you to transport your purchased goods to your vehicle.

Mall Tour

Prior reservation is required for this service, please approach our concierge desk for more information.

With more than 3,800 car park bays dedicated to The Gardens Mall, you have the choice of easy and direct access from Bangsar and Damansara into the car park. Shoppers can also be dropped off at either our Riverview entrance or the Boulevard Entrance.

Complimentary Shuttle Bus Services

Enjoy Tourist Privileges Today! Applicable only for tourist.


Tourist can enjoy savings at The Gardens Mall with our Tourist Privilege Card. Simply present your passport or ID at our Boulevard Concierge Desk, Ground Floor to get our Tourist Privilege Card.


如今游客可凭 “The Gardens Mall 游客特惠卡” 在The Gardens Mall 享有游客特惠。仅需在我们底楼的接待柜台出示您的护照或身份证即可获取我们的游客特惠卡。


For more info, kindly download the brochure here or call +603-2297 0288.


For Tourist Privilege Cardholders, spend RM1,000* and above in a single day at any of our specialty stores* to redeem an Exclusive Gift. The terms and conditions are:

  • Limited to one gift per tourist.
  • Maximum of two (2) accumulated original receipts.
  • Redemptions must be made on the same day of purchase.
  • Valid while stock last, on first-come-first-serve basis.
  • Not valid with purchases from Mid Valley Megamall, Isetan, Robinsons, Jaya Grocer, GSC Signature, Red Box, Reliance, push carts, bill payments from Blue Cube, Digi & Maxis, tickets from Rock Corner and money changers.
  • The Gardens Mall reserves the right to request for additional identification for validation purposes.
  • The Gardens Mall reserves the right to reject any applications, amend the terms and conditions or terminate this programme without prior notice.
  • Other terms and conditions apply.
How to Join
Eligibility The Gardens Mall Tourist Privilege Card can be obtained at the Boulevard Concierge Desk upon presentation of passport or identify card. The Gardens Mall Tourist Privilege Card are eligible to obtain or own only one (1) Tourist Privilege Card at any one (1) time.
Membership Duration The Gardens Mall Tourist Privilege Card is valid for seven (7) days from the date it is issued and it may be renewed after the expired date.