About Us


Located at the heart of Mid Valley City is The Gardens Mall; a premium 6-level shopping haven for more than 200 outlets where top international fashion brands reside. Be spoilt for choice with the wide array of international cuisines, or take a look at the latest in technology and home furnishings with several retail outlets waiting to make your gadget or furniture dreams come true.


The Gardens Mall is also home to Robinsons from Singapore and Isetan of Japan, as well as Malaysia’s most premier cinema, GSC Signature. You can also head to The Gardens Theatre for more entertainment. For those in need of pampering, head to Cocoon on the 4th Floor, a dedicated area complete with spas, wellness clinics and a fitness centre.


With the addition of The Gardens Mall, Mid Valley City is truly a premier shopping destination.

Vehicle Parking Rates
Mondays to Fridays
First 3 hours or part thereof RM2
Every subsequent hour or part thereof RM1
Saturdays, Sundays and Public Holidays
First 3 hours or part thereof RM3
Every subsequent hour or part thereof RM1
(No Maximum charge)
Lost Ticket RM50
Premier Parking Rates
Mondays to Fridays & Saturdays, Sundays and Public Holidays
First 1 hour or part thereof RM4
Every subsequent hour or part thereof RM2
(No Maximum charge)
Lost Ticket RM50
Valet Services Rates
Weekdays, Weekends and Public Holidays
First 4 hours or part thereof RM20
Every subsequent hour or part thereof RM2
(No Maximum charge)
Our dedicated and renowned concierge services and enquiries

Do approach any of our concierge team who are formally dressed in their dark green attire for the latest in Mall promotions and services along with directions to the store of your choice. The concierge desk is conveniently located on the Ground Floor at our Riverview entrance. Security officers whom also regularly patrol all floors are always ready to warmly assist you.

We want you to feel relaxed and safe in an environment that’s designed in bringing you the best in hospitality and shopping. Find what you need with just one phone call or a click of a button. With a wide choice of over 200 stores, we can help you narrow down where you wish to shop or to simply enjoy a meal.

You may also call upon our services for

Baby Strollers

For parents who want their children to remain close at hand.


For the convenience of the elderly or disabled.

Power Scooters

Battery Operated Scooters to assist shoppers in carrying their items.

Gift-wrapping Services

Complimentary from The Gardens Mall.

Lost & Found

You may report any lost items at the concierge desk.

Shopping Bag Storing Facility

Shoppers who made purchases at The Gardens Mall outlets can enjoy this added value service at the concierge desk.

Tote Recycle Bag

You can rent tote recycle bag for a refundable deposit of RM20.

Shopping Bag Assistance

Purchases made at The Gardens Mall specialty outlets can enjoy this added value service, by helping you to transport your purchased goods to your vehicle.

Mall Tour

Prior reservation is required for this service, please approach our concierge desk for more information.

With more than 3,800 car park bays dedicated to The Gardens Mall, you have the choice of easy and direct access from Bangsar and Damansara into the car park. Shoppers can also be dropped off at either our Riverview entrance or the Boulevard Entrance.

Complimentary Shuttle Bus Services

Enjoy Tourist Privileges Today! Applicable only for tourist.

Tourists can enjoy exclusive offers from The Gardens Mall by registering for a Tourist Privilege Card at the Concierge Desk located on Ground Floor and receive a complimentary gift from us.


For more information, kindly contact us at 603 2297 0288 for further assistance.


Terms and conditions:-


  1. The Tourist Privilege Card (TPC) is only available for foreign tourists visiting Malaysia.
  2. Not applicable for Expatriates or International Students.
  3. Each individual can apply for only (1) TPC.
  4. Application can only be made at the Concierge Desk located on Ground Floor from 10am till 10pm daily upon presentation of an International Passport or Tourist Visa (30 days validity).
  5. The Gardens Mall reserves the right to request for additional identification for validation purposes.
  6. TPC is valid for 7 days from the date of issue in The Gardens Mall only
  7. Renewal of the TPC is applicable after the expired 7 days.
  8. The Gardens Mall reserves the right to reject any applications, renewals and amend the terms and conditions or terminate this program without prior notice.
  9. TPC is non-transferable and is not a credit card or charge card.
  10. Privileges affiliated to the entitlement of the TPC are governed by the terms and conditions set by participating tenants in The Gardens Mall.
  11. Other terms and conditions apply.



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